All KathyHerrmann's Items>Simplifying Social Business>Ep1 Promise Of SCRM Part1 - Simplifying Social Bus
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Ep1 Promise Of SCRM Part1 - Simplifying Social Business .mp4
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In the inaugural Focus.com episode, hosts Dr. Natalie Petouhoff and Kathy Herrmann lay out a common framework to help business leaders demystify what the social business model and Social CRM is.
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