the THRIVEcast - Episode 10 Innovation boogers, service profit chain and interview with Michelle Golden make this a hot podcast.

Jason and Greg are in rare form this month with unending offenses to the brethren!  Accept the apologies in advance.  They have fun pimping some blog articles written by Jason on THRIVEal.com and Greg takes a deep dive into what the Service Profit Chain means for employees and customers.  Then they top it off with an inspiring interview from Michelle Golden, and get some insights into her new book.  Come see Jason, Greg and Michelle at the next Verasage event in Las Vegas: http://meetverasage.eventbrite.com/